Everything you need to know to pack, declare, and track your sea and air freight efficiently without hassle or customs delays.
Follow these expert steps to ensure your cargo clears customs smoothly and reaches its destination on time.
Standard cartons typically have a maximum limit of 30kg, while smaller boxes should stay around 20kg. Overweight packages risk rejection or re-palletizing fees.
Ensure your shipping declaration form matches the box contents exactly. Discrepancies can lead to strict customs delays, cargo confiscation, or mandatory warehouse inspections.
Personal effect boxes should prioritize non-commercial goods like clothing, books, and reasonable food limits (typically max 4 items per grocery type). Avoid unauthorized electronics or liquor.
Double-check the receiver's full name, exact physical address, and active local phone number. Accurate contact information prevents delivery hold-ups at destination ports.
Keep an eye on shipping schedules and vessel route updates. Log into the CEYCAN portal to check live ETAs once your tracking reference is active.
For door-to-door services, ensure someone is available during designated collection slots. For depot pickups, coordinate with warehouse staff prior to arrival.
Head directly to the official CEYCAN cargo system to access tracking tools, declare shipments, and view real-time updates.
Go to CEYCAN Cargo System